📝 The Context
I have been a certified Project Manager from the Project Management Institute (PMI) since 2012. All certified professionals have to meet specific requirements to maintain their certifications every three years. PMI has established a system where certified holders must earn Professional Development Units (PDUs) while developing skills by participating in various activities related to their specific professional fields.
During the last eight years, I have renewed my certification three times, and I still need to revisit the PMI website to recall all the rules and requirements every time I need to plan my next steps. I realized that my peers experienced the same frustration when I asked them for advice.
Continuing Certification Requirements (CCR) rules and processes to maintain the nine different certifications are confusing and difficult to recall; this is an activity that all the holders need to do until they decide not to keep certified.
Issues and Opportunities
Available info is very extensive, complex and difficult to remember
Users continuously need to revisit the website or read the handbook to plan and report the PDUs into the CCR system
It is overwhelming for both experienced and inexperienced certified professionals to make the best decisions based on the certification types and activities.
Design an infographic to communicate, in a visually engaging way, the important information to maintain the certification. This infographic can be reviewed at any time and would help quickly recall the CCR process.
My goal is not only to inform but also to make the viewing experience fun and engaging the audience.
Professionals that have earned a PMI certification and need to maintain their certifications.